AI training and assessment workflow
Training package · Programme overview
RetailLogisticsAdminSalesCustomer service
Grant-funded training and productivity transformation
AI Training & IDP Assistant for SMEs
Employees chat with an AI assistant through a familiar messaging flow. The assistant identifies skill gaps, drafts training recommendations, prepares a short assessment, and generates an Individual Development Plan for HR and manager review.

AI prepares drafts
HR and managers approve all recommendations.
01
Conversational assessment
WhatsApp-style intake for frontline and office teams.
02
Evidence-based gap profile
Skills mapped to role needs across retail, logistics, admin, sales, and service.
03
Training package planning
Internal and external courses aligned to grant support and productivity outcomes.
04
Human approval loop
HR validates eligibility; managers approve the final IDP.